This Privacy Policy explains how Seedream 5.0 Pro ("Service", "we", "us", or "our") collects, uses, stores, and shares personal data when you use our website and AI features.
We may collect:
- Account Data: name, email, authentication identifiers, profile settings.
- Usage Data: prompts, generation actions, feature events, logs, and timestamps.
- Device and Technical Data: IP address, browser, OS, device identifiers, error diagnostics.
- Cookies and Similar Technologies: session cookies, security cookies, analytics cookies, preference cookies.
- Payment Data: billing metadata and transaction records processed by payment providers (we do not store full card numbers).
- User Content: uploaded files, reference images, prompts, and generated outputs.
- Support Communications: messages and attachments sent to support.
We use personal data to:
- Provide and maintain the Service.
- Authenticate users and protect account security.
- Process payments, subscriptions, and credits.
- Detect abuse, fraud, and policy violations.
- Improve model quality, user experience, and reliability.
- Comply with legal obligations and enforce our Terms.
- Communicate product, billing, and support updates.
Depending on context, we process data based on:
- Contract performance.
- Legitimate interests (service security, anti-abuse, analytics, product improvement).
- Consent (where required, such as optional marketing or non-essential cookies).
- Legal obligations.
We use cookies and similar technologies to keep you signed in, secure sessions, remember preferences, and analyze traffic. You can manage cookies through browser controls, but some features may not function properly if disabled.
We do not sell personal information. We may share data with:
- Hosting, analytics, customer-support, payment, and AI infrastructure vendors under contractual safeguards.
- Professional advisors and auditors where needed.
- Government authorities or other parties when legally required.
- Acquirers or successors in merger, acquisition, financing, or asset transactions.
We retain personal data only as long as necessary for business, legal, and security purposes, including account maintenance, fraud prevention, tax/accounting requirements, and dispute handling.
Your data may be processed in countries other than your own. Where required, we use contractual or legal safeguards for cross-border transfers.
We apply technical and organizational security measures, including encryption in transit, access controls, and monitoring. No system is absolutely secure, and you should also protect your account credentials.
Subject to local law, you may have rights to:
- Access, correct, delete, or export personal data.
- Restrict or object to certain processing.
- Withdraw consent where processing is consent-based.
- Lodge a complaint with a supervisory authority.
To exercise rights, contact us at the email below.
The Service is not directed to children under 13 (or higher age where required by local law). If we learn we collected personal data from a child without valid consent, we will delete it.
We may update this Privacy Policy from time to time. The updated version is effective when posted on this page.
For privacy questions or requests: